Privacy Policy

Connect Plumbing Contractors operates as a lead generation, advertising and contractor-matching website. We help consumers submit requests related to plumbing services and may route, share or present those requests to participating service providers. We do not directly perform plumbing work. The pages below are drafted to give users meaningful information about how the website operates, what information may be collected, and how users can contact us about website-related issues.

Information We Collect

We may collect information you choose to provide through the website, including your name, phone number, email address, ZIP code, service details, and any message content you submit. We may also collect general technical data such as browser type, approximate location, device information, and website interaction data used to improve performance, security and marketing analysis.

How We Use Information

The information submitted through this website is used to operate the website, review plumbing-related requests, communicate with you, connect your request with participating service providers, analyze website effectiveness, improve user experience, help prevent fraud or misuse, and satisfy legal or compliance obligations. We may also use information for customer service, internal analytics, dispute resolution, and business recordkeeping.

How Information May Be Shared

We may share information with contractors, lead buyers, marketing partners, platform providers, analytics services, customer support vendors, and legal or regulatory authorities when reasonably necessary. Sharing is limited to the extent needed to operate the website, fulfill the purpose of the request, improve our service, protect the business, or comply with legal requirements.

Cookies, Analytics and Tracking Technologies

Like many modern websites, we may use cookies and similar technologies to remember preferences, improve website functionality, measure campaign performance, attribute inquiries, and understand how visitors use the website. We may also use compliance-focused third-party tools such as TrustedForm or Jornaya where applicable to help document form submissions and lead event activity.

Data Retention

We keep information for as long as reasonably necessary for business operations, legal compliance, fraud prevention, recordkeeping, contractor matching, quality assurance, and dispute management. Retention periods can vary based on the type of information collected and the purpose for which it was obtained.

Your Choices

You may contact us regarding updates to your information, general privacy questions, or applicable rights requests. Depending on where you live, you may have certain rights under state privacy laws. We review requests in good faith and may require reasonable verification before acting on them.

Security

We use reasonable administrative, technical and organizational measures to help protect the information we handle. No website or internet transmission can be guaranteed 100 percent secure, and users should not send sensitive information through the website unless it is necessary for the service request.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from children in that age group through the website.

Updates to This Policy

We may update this Privacy Policy from time to time as practices, technologies, legal requirements, or business operations evolve. The latest version should be reviewed on this page.

Contact

Questions about this policy may be directed through the contact options listed on the website.

Records, Enforcement and Compliance

We may maintain business records related to website activity, submissions, customer service, compliance documentation, dispute handling, fraud prevention and system administration. These records help us operate the website responsibly and respond to internal or external questions about how a submission was processed or routed.

Third-Party Services

The website may rely on third-party service providers for website hosting, analytics, communications, forms, media delivery, compliance tools, security or marketing support. Those providers may process information as part of their role in supporting the website. We aim to use service providers in a commercially reasonable manner, but each provider may also maintain its own policies and contractual terms.

Jurisdiction-Specific Rights

Privacy, advertising and communications laws vary by state and can change over time. We may provide additional disclosures or rights notices where we believe they are appropriate. Nothing on this website is intended to reduce any rights you may have under applicable law.

Policy Updates

We may revise our policies or disclosures periodically to reflect website changes, legal developments, vendor changes, operational updates, or new services. When that happens, the revised version will be posted on the relevant page with effect as permitted by law.

Contact and Questions

If you have questions about a policy, disclosure, privacy issue or communication tied to the website, please reach out using our contact page and include enough information for us to understand the matter. We may request additional information where necessary to verify or research a request.